12 September 2019
09:00 am - 05:00 pm
Northern Illinois University (NIU) – Naperville Campus
What: CPHQ Preparation and Review Course
If you have been thinking about sitting for your Certified Professional in Healthcare Quality examination or need credits hours to re-certify, this is the course for you. In this two-day, interactive course with one of the nation’s most accomplished healthcare quality professionals, you will review all aspects and domains covered in the CPHQ examination.
When: Thursday-Friday, September 12-13, 2019
Where: NIU Naperville Campus, 1120 E Diehl Rd., Naperville, IL 60653
Faculty: Susan Mellott PhD, RN, CPHQ, CPPS, FNAHQ
CPHQ CE: 15 hours toward re-certification
Over the past thirty plus years Dr. Mellott has focused on healthcare quality and patient safety in multiple settings including hospitals, long term care centers, home health settings, clinics, and networks. She has experience with patient safety, improving patient/customer satisfaction and quality, decreasing costs, medical staff credentialing, OPPE/FPPE, and other areas while involving teams from the facility, including physicians and administrative staff. Currently, Dr. Mellott is an Associate Professor for Texas Woman’s University in Houston, Texas nursing program. Dr. Mellott is also the President, CEO of Mellott & Associates LLC., which provides educational services to healthcare facilities and groups. Dr. Mellott is a member of the State of Texas Healthcare Safety Advisory Committee. Dr. Mellott has held CPHQ certification since 1991, her CPPS certification since 2015, and has been a Fellow of the National Association of Healthcare Quality since 1999. Dr. Mellott has numerous publications and addresses groups around the country regarding healthcare quality, patient safety, and performance improvement. Dr. Mellott’s research focus is patient safety and performance improvement.
IAHQ Member $295*
Non-member $395* (Includes annual IAHQ member dues)
*Includes lunch, snacks, & binder of review materials onsite.