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2020 CPHQ Preparation Course

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2020 CPHQ Preparation Course
Events Details

11 September 2020


08:00 am - 05:00 pm


Northern Illinois University (NIU) – Naperville Campus

IAHQ to offer live, in-person CPHQ Preparation course.
Don’t miss out! Limited seats are available!

What: CPHQ Preparation and Review Course

If you have been thinking about sitting for your Certified Professional in Healthcare Quality (CPHQ) examination or need credits hours to re-certify, this is the course for you. In this two-day, interactive course with one of the nation’s most accomplished healthcare quality professionals, you will review all aspects and domains covered in the CPHQ examination. Comments from last year’s attendees –

“All A’s: Good food, comfy chairs, great teacher, interesting content, learned things.”
“Susan was wonderful. Was not boring at all. She is very positive and upbeat.”
“This is a great program. I am finding that it is a great jump start to my prep for the exam.”

When: Thursday-Friday, September 11-12, 2020
Where: NIU Naperville Campus, 1120 E Diehl Rd., Naperville, IL 60653
Faculty: Susan Mellott PhD, RN, CPHQ, CPPS, FNAHQ
CPHQ CE: Application will be submitted for 15 hours toward re-certification

Susan Mellott Ph.D., RN, CPHQ, CPPS, FNAHQ

Over the past thirty plus years, Dr. Mellott has focused on healthcare quality and patient safety in multiple settings including hospitals, long term care centers, home health settings, clinics, and networks. She has experience with patient safety, improving patient/customer satisfaction and quality, decreasing costs, medical staff credentialing, OPPE/FPPE, and other areas while involving teams from the facility, including physicians and administrative staff. Currently, Dr. Mellott is an Associate Professor for Texas Woman’s University in Houston, Texas nursing program. Dr. Mellott is also the President, CEO of Mellott & Associates LLC., which provides educational services to healthcare facilities and groups. Dr. Mellott is a member of the State of Texas Healthcare Safety Advisory Committee. Dr. Mellott has held CPHQ certification since 1991, her CPPS certification since 2015, and has been a Fellow of the National Association of Healthcare Quality since 1999. Dr. Mellott has numerous publications and addresses groups around the country regarding healthcare quality, patient safety, and performance improvement. Dr. Mellott’s research focus is patient safety and performance improvement.


IAHQ Member $295
Non-member $395 (Includes annual IAHQ member dues)

Purchase Tickets



When you register for the CPHQ Review Course, be sure to take advantage of the discounted hotel room rate at Fairfield Inn, directly across the street from the conference center. IAHQ has reserved a block of rooms at the rate of $89 (taxes not included) for September 10-12. Reservations must be completed by August 13, 2020.

Fairfield Inn & Suites Chicago Naperville
1820 Abriter Ct.
Naperville, IL  60563
P:  630-577-1820

If you call the hotel directly to make your reservation, please state it is for the “CPHQ Program” to receive the discount.

Click here to make your reservation online at Fairfield Inn & Suites Chicago Naperville website

The hotel has a 48-hour cancellation policy.

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